While evaluating answers, listen for awareness, followed by repetitive efforts and struggles. One candidate produced answers to each question aimed at uncovering flaws. After each example, he said, “I learned my lesson and never did that again.” Another more realistic answer came from Mike, who said, “Those incidents helped me to understand my impact on others. Now I go into meetings watching and being more aware of my comments. Sometimes I still find that I blurt something out and must retract what I’ve said, but I’m much more aware and have definitely shown improvement.” Although the first candidate.
