Identification of servers, workstations, printers, routers, switches, etc. a. IP addresses b. NetBIOS/Host names c. MAC addresses | NETWORK DOCUMENTATION CHECKLIST 1. Identification of servers workstations printers routers switches etc. a. IP addresses b. NetBIOS Host names c. MAC addresses 2. Description of each device on the network including make model serial number and printouts from system inventory software such as Belarc Advisor 3. Network topology diagrams including placement of servers routers switches firewalls IDS etc. a. Physical and logical diagrams b. Layer 3 networking diagrams including backbone and WAN links 4. Internet provider information a. Description of link s b. Contacts and support numbers c. Terms of service 5. List of supported network operating systems Win2K Server NT4 NetWare 5 Linux etc. 6. List of supported client operating systems Win2K Pro Win98 MacOS Linux etc. 7. List of supported network protocols TCP IP IPX SPX AppleTalk NetBEUI etc. 8. DHCP server settings including scopes and options 9. Network security settings a. Firewall configuration including TCP and UDP ports open b. Router access lists 10. Troubleshooting history administrator s activity log a. Common problems and resolutions b. Installation history 11. Network baseline information a. Traffic flow and network utilization b. Bandwidth utilization c. Percent of collisions d. Average server and workstation CPU utilization e. Average server and workstation memory utilization 12. Fault tolerance mechanisms in place a. Disk redundancy . RAID arrays b. Tape backup plan including rotation and off-site storage c. Clustering and failover systems 13. Physical location documentation a. Building map b. Room numbers c. Availability of access keys d. Unusual configuration information 14. Policies and procedures a. Naming conventions i. Workstations and servers NetBIOS and host names ii. Network equipment . routers and switches iii. Active Directory iv. DNS b. Points of contacts IT director administrators help desk etc. c. Disaster recovery plan i. Vendor phone numbers for support ii. Remote access plan for .
