Module 3: Characteristics of Information

After you have identified business processes and determined the business challenge and vision statement, you can begin a focused process of gathering information. From the outset, you need to be aware of the different types and characteristics of information to ensure that you gather the appropriate information. The purpose of this module is to introduce you to the different ways you can think about the information you need to gather about a business challenge. By taking a broad view of information, you can increase your chances of gathering all of the input you need to make an effective analysis | Module 3 Characteristics of Information Module 3 Characteristics of Information 57 Overview Slide Objective To provide an overview of the module topics and objectives. Categories of Information Sources of Information Perspectives of Information Review After you have identified business processes and determined the business challenge and vision statement you can begin a focused process of gathering information. From the outset you need to be aware of the different types and characteristics of information to ensure that you gather the appropriate information. The purpose of this module is to introduce you to the different ways you can think about the information you need to gather about a business challenge. By taking a broad view of information you can increase your chances of gathering all of the input you need to make an effective analysis. In this module you will learn about four categories of information that help to group information and to provide direction on the types of information that you should collect for the business challenge. Next you will learn about three sources of information that you can use when gathering information about each of the four categories. Finally you will learn about two perspectives on information that you can use when you are looking at different sources and categories of information. After completing this module you will be able to Distinguish the four categories of information present in a set of information. Generate a list based on the three sources of information from which to gather information on a business challenge. Determine what information to look for based on business and user perspectives when investigating a business .

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