This is an online customer relationship management program as well as a groupware and a marketing tool also used for cellular company ‘Mycell’. The CRM module helps admin to identify and maintain their customers and employees. Customers can contact with the plan responsibles and add, edit or delete their own personal profile. They can view different products details, ask their queries, give suggestions and provide feedback for the product which they are using. Similarly employees can also add edit or delete their own profile and provide response to queries, suggestions and feedback of customers
