Tham khảo tài liệu 'telephoning skills outgoing calls ?', ngoại ngữ, anh ngữ phổ thông phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Telephoning Skills OUTGOING CALLS Greetings Good morning I afternoon I evening. Hello. informal Identifying yourself My name is . first introduction This is Tommy here. second and subsequent introduction This is Tommy speaking. Asking to speak to someone Could I speak to . please Could you put me through to . please Could I have extension 9225 please I d like to speak to . please. Leo Evans please. May I speak to. Giving further details It s in connection with . It s about . Explaining the purpose of the call I m calling to ask about . I m phoning to let you know the details of . I m ringing to tell you about
