How to Motivate Every Employee is a small but powerful book written to help managers like you utilize in your career the actions and motivational success strategies of world-class business icons, such as Disney, SAS Institute, Virgin Management Limited, Levi Strauss, Starbucks, Four Seasons Hotels, Capitol One, and more. In addition, there are creative, timely, and immediately applicable tips, tools, techniques, and suggestions—all presented in bite-size chunks— guaranteed to keep you and your employees from falling victim to mediocrity and complacency. | Y L F M A E T Team-Fly® “In thinking about motivation from a management perspective, it’s very impor- tant to appreciate this point: You can’t motivate people, you can only influence what they’re motivated to do.” This page intentionally left blank. “When you look at personal growth as a motivator, you change the way employees think about their work, you help them become more capable, and you give them a meaningful purpose in coming to work.” This page intentionally left blank. How to Motivate Every Employee 24 Proven Tactics to Spark Productivity in the Workplace A NNE B RUCE MCGRAW-HILL New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2003 by The McGraw-HIll Companies, Inc. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a data- base or retrieval system, without the prior written permission of the publisher. 0-07-143152-7 The material in this eBook also appears in the print version of this title: 0-07-141333-2 All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promo- tions, or for use in corporate training programs. For more information, please contact George Hoare, Special Sales, at george_hoare@ or (212) 904-4069. TERMS OF USE This is a copyrighted work and The McGraw-Hill Companies, Inc. (“McGraw-Hill”) and its licensors reserve all rights in and to the work. Use of this work is .
