Determine your own managerial approach by answering the following questions. Assume that you are the manager of a work group and answer the following questions accordingly. Put a Y for "yes" and an N for "no" in the blank. | Your Managerial Approach Determine your own managerial approach by answering the following questions. Assume that you are the manager of a work group and answer the following questions accordingly. Put a Y for "yes" and an N for "no" in the blank preceding the question to indicate your response. 1. I would try to discover the best way to get the job done. 2. I would train the group to do the job the correct way. 3. I would offer an incentive pay for more work done. 4. I would assess workers abilities and then assign them accordingly. 5. I would take the responsibility of planning who does what. 6. I would group activities of similar nature under one supervisor. 7. I would allow group members to communicate directly with each other when swift action is needed. 8. I would allow subordinates to use their own initiative in planning and organizing the work. 9. I would try to foster a team spirit within the group. 10. I would assign a place for everything and everyone. 11. I would not use very much control over the group since it would tend to control itself. 12. I would point out how fulfilling the job is when we reach our goals. 13. I would give responsibilities to members of the group. 14. I would listen to all the good ideas that group members come up with. 15. I would try to think of ways in addition to the job to encourage the intellectual development of the group. Scoring A "yes" answer to the first five questions indicates a preference for the scientific management approach. A "yes" answer to the second five questions indicates a preference for the administrative principles method of the classical perspective. A "yes" answer to the third five questions indicates a preference for the human relations approach. 1. For which approach did your answers indicate a preference? 2. Did you answer "yes" to questions indicating a preference for more than one approach? If so, how do you explain it? Does the contingency approach help you to explain it? Your Managerial Approach 1. The answer to this question depends on the scores to the questionnaire you received. 2. Most persons would probably answer "yes" to questions indicating a preference for more than one approach. The contingency approach helps to explain this because the answer one gives probably depends on the situation. Therefore, one could answer "yes" to some of the questions assuming a certain situation and "yes" to questions from a different approach assuming a different situation. Mini Case Tuan has just been promoted to be the manager of McDonalds second restaurant in Hanoi. Tuan has been working for the company for the past two years as an assistant manager. He is one of four persons sent to first Canada and then to the United States to Hamburger University for training prior to the opening of the first McDonalds in Hanoi. Although it has been difficult to change the way restaurants are perceived in Vietnam, McDonalds has been a success and it is ready to open its second store. Tuan has been working very hard for McDonalds. At the same time he has been reading about management in Western countries and has been very impressed with many of the theories. Since he has been promoted to open and train the personnel for the new store, he is wondering what approach he should use. 1. Pick an approach to management that Tuan should not use and explain why not. 2. Pick the approach you feel would be most appropriate for Tuan to use and explain the reasons for your choice.
