What is e-commerce Why we are interested in E-commerce? Issues need to solve to apply E-commerce Solutions | Introduction of E-commerce Tran Thanh Hai E-commerce Derpartment Ministry of Trade, Vietnam Contents What is e-commerce Why we are interested in E-commerce? Issues need to solve to apply E-commerce Solutions What is E-commerce? Simply, using electronic means/methods to implement commercial activities . Behind this there is a great changes in habits, culture and traditional activities in commerce world E-commerce: . new products & services (only a little) . new markets (only new way to approach markets) more important: establish a new methods of transations, increase efficiency, competitive capacity, expansion of markets Why are we interested in E-commerce Expansion of markets website and internet is bounderless Reduction of cost, more convenience transactiosn Email: speed, more information Longer distance, less cost & time Exploitation of information resources on the internet 24/7 access, continuously updated searching, contact and dealing with customers Why are we interested | Introduction of E-commerce Tran Thanh Hai E-commerce Derpartment Ministry of Trade, Vietnam Contents What is e-commerce Why we are interested in E-commerce? Issues need to solve to apply E-commerce Solutions What is E-commerce? Simply, using electronic means/methods to implement commercial activities . Behind this there is a great changes in habits, culture and traditional activities in commerce world E-commerce: . new products & services (only a little) . new markets (only new way to approach markets) more important: establish a new methods of transations, increase efficiency, competitive capacity, expansion of markets Why are we interested in E-commerce Expansion of markets website and internet is bounderless Reduction of cost, more convenience transactiosn Email: speed, more information Longer distance, less cost & time Exploitation of information resources on the internet 24/7 access, continuously updated searching, contact and dealing with customers Why are we interested in E-commerce? Cosumers More choices to meet the demands Purchase anywhere, any time Digital products can be delivered immediately Society New business style (online style) Expansion of new markets through market info. system Assistance for less-developed areas’s commercial acts. SMEs’s have more opportunities Incentives for e-Governments Roles of Internet in E-commerce Advantages over the other media telephone fax radio television newspaper/magazines Internet has all the advantages of the other media Forms of E-commerce Based on means of transactions People - people: tel, fax, email, chat People - machines: ATM, Credit card, online retails Machines - machines: interbank transactions Based on participants of transactions B2B: whole sales, material procurement, . B2C: retails of products & services G2B: e-tax, e-bidding G2C: administration procedures, tax, fine. Infrastructure for E-commerce Human: perception, culture, habits Society: laws, tax,IPR, . ICT: Computers, bandwidth, .