This chapter presents an overview of IT service management and what it means to the future of network management. It also describes the basic functions of network management, and how Network Node Manager and other HP OpenView products address those functions. | Managing Your Network with HP OpenView Network Node Manager Windows NT Windows 2000 HP-UX and Solaris invent Manufacturing Part Number J1240-90058 March 2001 Copyright 2001 Hewlett-Packard Company. Legal Notices Hewlett-Packard makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct indirect special incidental or consequential damages in connection with the furnishing performance or use of this material. Warranty. A copy of the specific warranty terms applicable to your Hewlett- Packard product and replacement parts can be obtained from your local Sales and Service Office. Restricted Rights Legend. All rights are reserved. No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice. Use duplication or disclosure by the . Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS for DOD agencies and subparagraphs c 1 and c 2 of the Commercial Computer Software Restricted Rights clause at FAR for other agencies. HEWLETT-PACKARD COMPANY 3404 E. Harmony Road Fort Collins CO 80528 . Use of this manual and flexible disk s tape cartridge s or CD-ROM s supplied for this pack is restricted to this product only. Additional copies of the programs may be made for security and back-up purposes only. Resale of the programs in their present form or with alterations is expressly prohibited. Copyright Notices. Copyright 1983-2001 Hewlett-Packard Company all rights reserved. Reproduction adaptation or translation of this document without prior written permission is prohibited except as allowed under the copyright .