Tham khảo tài liệu 'gmat reading episode 2 part 5', ngoại ngữ, ngữ pháp tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | Generated by Foxit PDF Creator Foxit Software http For evaluation only. B evaluate the utility of a practice C demonstrate how to institute a practice D weigh the ethics of using a strategy E explain the reasons for pursuing a strategy 2. All of the following are mentioned in the passage as circumstances in which professional service firms can benefit from offering an unconditional guarantee EXCEPT A The firm is having difficulty retaining its clients of long standing. B The firm is having difficulty getting business through client recommendations. C The firm charges substantial fees for its services. D The adverse effects of poor performance by the firm are significant for the client. E The client is reluctant to incur risk. 3. Which of the following is cited in the passage as a goal of some professional service firms in offering unconditional guarantees of satisfaction A A limit on the firm s liability B Successful competition against other firms C Ability to justify fee increases D Attainment of an outstanding reputation in a field E Improvement in the quality of the firm s service 4. The passage s description of the issue raised by unconditional guarantees for health care or legal services most clearly implies that which of the following is true A The legal and medical professions have standards of practice that would be violated by attempts to fulfill such unconditional guarantees. B The result of a lawsuit of medical procedure cannot necessarily be determined in advance by the professionals handling a client s case. C The dignity of the legal and medical professions is undermined by any attempts at marketing of professional services including unconditional guarantees. D Clients whose lawsuits or medical procedures have unsatisfactory outcomes cannot be adequately compensated by financial settlements alone. E Predicting the monetary cost of legal or health care services is more difficult than predicting the monetary cost of other types of
