Tham khảo tài liệu 'check list iso 9000', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 4 Quality Management System No. Question Proc. Ref. Comments General Req uirements 1 Has the organization established documented implemented and maintained a quality management system in accordance with the requirements of ISO 9001 2 Is the effectiveness of the quality management system continually improved 3 Has the organization a Identified the processes needed for the quality management system including their applications throughout the organization b Determined the sequence and interaction of these processes c Determined the criteria and methods needed to ensure that both the operation and control of these processes are effective d Ensured the availability of resources and information necessary to support the operation and monitoring of these processes e Measured monitored and analyzed these processes f Implemented actions needed to achieve planned results and continual improvement of these process 4 Does the organization manage these processes in accordance with the requirements of ISO 9001 5 Where processes that affect product conformity with requirements are outsourced are the controls for these processes identified within the quality management system Documentation Requirements General 6 Does the quality management system documentation include a Documented statement of a quality policy and quality objectives b Quality Manual c Documented procedures required by ISO 9001 d Documents needed by the organization to ensure the effective planning operation and control of its processes e Records required by ISO 9001 1 of 18 No. Question Proc. Ref. Comments 7 Quality Manual Has a quality manual been established and maintained that includes a The scope of the quality management system including details of and justification for any exclusions b Documented procedures established for the quality management system or reference to them c Description of the interaction between the processes of the quality management system 8 9 Control of Documents
