Change in business and in life is a constant, and it creates issues and problems that impact the ability to compete. HR professionals must have a deep and broad understanding of change as an aspect of business and understand and be facile in the tools and technologies for managing change successfully to help ensure improved business results. This means becoming a change agent, capable of sensing, leading and managing people and organizations through anticipated and unanticipated change. | Driving Change and Managing Transformation Change in business and in life is a constant and it creates issues and problems that impact the ability to compete. HR professionals must have a deep and broad understanding of change as an aspect of business and understand and be facile in the tools and technologies for managing change successfully to help ensure improved business results. This means becoming a change agent capable of sensing leading and managing people and organizations through anticipated and unanticipated change. Driving change and managing transformation involves skills in the following areas Change Theory Understanding change as a concept and a constant and that it is a separate state in time that can and must be managed to ensure individual and organizational success. Change Tools The tools graphics or narrative descriptions explaining change and how it can be managed. Examples of change tools include the Galbraith Model the OP Model the Beckhard and Harris Transition Model and various team development techniques. See the OE web site for more details Success Measures Translating means for managing change into defined metrics or initiatives with timing to evaluate progress and success. Change Process The knowledge that there is a systemic approach to manage change made up of defined processes to ensure success. Values PVP The core beliefs which drive the organization s behavior help provide a context for decisions and become attributes of its culture. Relationships The interaction and interdependencies in and between organizations and people which must be understood in planning organizing and effectively managing change. Management of Conflict Understanding that change is often resisted causing pressure and conflict which impede progress and impact results. Seeing conflict as a positive force and learning how to manage it iscritical to success. Leadership Role The leadership role is the critical catalyst for making the change successful. Developing .
