Trong chương này, chúng tôi cố gắng để có được một cái nhìn tổng quan về nhiệm vụ của quản lý (Phần 1). Quản lý là gì? Làm thế nào để mọi người nên được quản lý như thế nào? Quản lý thực sự làm gì để quản lý các nguồn lực, hoạt động và dự án? Mục 2 dấu vết sự phát triển của lý thuyết quản lý từ tập trung vào hiệu quả và kiểm soát (cổ điển và khoa học quản lý), thông qua một sự công nhận về tầm quan trọng của yếu tố người (quan. | 260 Learning Media Leading and managing people Topic list Syllabus reference 1 The purpose and process of management E1 c 2 Writers on management E1 a b 3 Management and supervision E1 a 4 What is leadership E1 a 5 Leadership skills and styles E1 d e Introduction In this chapter we attempt to get an overview of the manager s task Section 1 . What is management How should people be managed What do managers actually do to manage resources activities and projects Section 2 traces the development of management theory from its focus on efficiency and control classical and scientific management through a recognition of the importance of people factors human relations and neohuman relations to a more complex understanding that a variety of factors influence the managerial role. In Section 3 we note the difference between a manager and a supervisor the interface between managerial and non-managerial levels of the organisation. The theories discussed in this chapter are noted specifically in the syllabus study guide and some such as Fayol s five functions of management and Mintzberg s managerial roles are particularly useful as a framework for understanding management in general. The major challenge of this topic is learning the detail of the various theories. In today s organisations managers are also called upon to be leaders . We explore leadership as a separate function and skill-set of management in Sections 4 and 5. 261 Study guide Intellectual level E1 Leadership management and supervision a Define leadership management and supervision and the distinction between these terms. 1 b Explain the nature of management 1 i Scientific classical theories of management Fayol Taylor ii The human relations school - Mayo iii The functions of a manager - Mintzberg Drucker c Explain the areas of managerial authority and responsibility. 2 d Explain the qualities situational functional and contingency approaches to leadership with reference to the theories of Adair Fiedler Bennis .
