Rapid and competent handling of technical customer inquiries and technical complaints | Qualität Ä Umwelt Management ö System PB-Nr S11 Customer Service Process ownerr Hr. Ing. Mathe Prozess purpose and target Rapid and competent handling of technical customer inquiries and technical complaints Schnittstellen Supplier Document Process input Customer inquiry data Customer Document Process output Customer Document of process Überwachung Kennzahlen Quality Average machining time Environment Issued by Date of Release Version Page Ing. Mathe 00 1 4 PB-Nr S11 Customer Service Mmonitoring characteristic numbers Issued by Ing. Mathe Date of Release Version 00 Page 2 4 PB-Nr S11 Customer Service Responsibility Kundendienst Verkauf Kundendienst Sales reps Sales reps Internal failure Sales reps Sales Sales reps Issued by Ing. Mathe Date of Release Version 00 Page 3
