Giai đoạn 1: đồng hồ người học. Giai đoạn 2: Bạn làm công việc với nhau. Giai đoạn 3: Bạn xem người học thực hiện công việc. Đó là nguyên tắc "10-60-90" trong hành động! Sau khi xem xét ba giai đoạn này, những gì bạn nghĩ rằng bạn cần nhất để một người nào đó cố vấn? Nếu bạn đã nói "thời gian", bạn là một người học nhanh chóng! | The Mentoring Role Instruction by Example Phase 1 The learner watches. Phase 2 You do the job together. Phase 3 You watch the learner do the job. It s the 10-60-90 principle in action After reviewing these three phases what do you think you need most to mentor someone If you said time you re a fast learner This point can t be emphasized too much. If you re mentoring the right way you ll have moments when you become very frustrated. You ll think This is taking way too much time how can I keep doing this and my own job too Be ready for those moments. Work through them by implementing the 15-5-10 formula discussed earlier on page 130 and by remembering that mentoring can be effective in only one way by taking the mentor s time. It takes time to develop team members. And after all what other job is more important for a StaffCoach than developing team members Build on success. Do the following after every success Set aside time to reflect on the success. Ask your associate what made it a success. Was it organizational skills technical expertise knowledge base co-workers communication skills Talk about what worked so she can capitalize on it. Ask if the success factor could be strengthened. Are there other projects or relationships or knowledge that would benefit her for future actions Ask where else could she apply this success factor. Are there other projects or situations in her life where she might experience the kinds of success she has just experienced Think about who else needs to learn this success skill. Are there people she works with who could benefit from this skill so that the team could better work together As you move from teaching and guiding your associates to experiencing with and celebrating their successes you move through a positive change process that is self-sustaining. 4 What do you need most to mentor someone Time. 151 Coaching Mentoring and Managing Consider a cycle moving clockwise 4 Let Go Question Move Forward Understand It begins as you let