Tóm tắt thông tin Tư vấn là yêu thích nhất trong ba phương pháp tiếp cận trong mô hình StaffCoach ™ và là một trong những cách dễ dàng nhất xác định với kết quả đạt được. Thực hiện tốt, đó là một win-win tình hình cho bạn và cộng sự của bạn. Nhân viên của bạn muốn giành chiến thắng và họ muốn được vào một đội ngũ chiến thắng. Khi bạn bước lên thực hiện dưới mức trung bình hoặc người nghèo và đối phó với nó. | Integrating the Individual and the Team Assess what cooperation and support the team will need. Follow the progress of the work to reward and reinforce results. When problems occur or personalities clash you can revert to your mentoring or counseling role. The steps in working with your team parallel problem solving with an individual. 1. Communicate what appears to be the problem. This may not be the actual problem but by bringing the issue into the open you can start the process of dealing with it. The number one reason problems aren t always solved is that people are dealing with the wrong problem. An example There is a negative attitude that makes coming into the office unpleasant. There is a lot of frowning and mumbling no one seems to be looking at each other. 2. Discuss what is happening. Gather facts ask people s opinions. This lets you and the team identify what is the real problem. The team may respond It isn t any fun around here. Everybody is stressed. The deadlines for three projects are hitting the fan and now there is more being dumped on us. 3. Redefine the problem. Take the facts and input of the team and restate what really is the problem. The earlier this is done the easier it is to deal with the real issues. You might respond to the above example with So deadlines are clashing and we didn t anticipate the additional projects coming at us This is adding to stress and frustrating everybody. 4. Discuss alternatives for dealing with the problem. Ask the team their ideas for handling this. This step underscores the necessity to plan your meeting. Consider having separate meetings so that people have time to think. A caution A brainstorm session becomes ineffective after about five minutes of spilling out ideas. Likewise negating any idea during the brainstorm tends to stifle the flow of ideas. 5. Decide how to address the problem. Again this might be accomplished in one meeting going through Steps 1 6 211 Coaching Mentoring and Managing 6 through 6 .
