Bất cứ khi nào bạn không chắc chắn những gì mong đợi của bạn trong bất kỳ vai trò, bạn kinh nghiệm sự không rõ ràng vai trò. Điều này có thể gây ra căng thẳng, rối loạn, cảm giác không xứng đáng, và thiếu định hướng. | CREATIVITY F. Using the SCAMPER technique to generate ideas. S - C - A - M - P - E - R FLUENCY SM CR-6 CREATIVITY IV. CREATIVITY BLOCKS A. I don t want to look foolish. B. I don t want to fail. C. I m not creative. D. That s not my area skill style job etc. . E. I don t get paid to have fun V. FOSTERING CREATIVITY IN SUBORDINATES A. Avoid killer phrases. As the class generates ideas list below any killer phrases you re guilty of using. B. Rules for stifling innovation. 1. Be suspicious. 2. Be inaccessible. 3. Pass the buck. 4. Criticize at every opportunity. 5. Discourage people from letting you know there s a problem. 6. Control everything carefully. 7. Make significant policy changes in secret. 8. Keep people in the dark as much as possible. SM CR-7 CREATIVITY 9. Pass on your dirty work in the name of delegation and participation. 10. Never forget that you the supervisor know everything there is to know. C. Characteristics of supervisors who foster creativity. 1. They are willing to absorb subordinates risks. 2. They are comfortable with half-developed ideas. 3. They can make quick decisions. 4. They listen. 5. They don t dwell on past mistakes. 6. They enjoy their jobs. 7. They expect subordinates to succeed. 8. They capitalize on subordinates strengths. VI. SELLING YOUR IDEAS TO TOP MANAGEMENT A. Assess the sellability of your idea. 1. Will it work 2. Will people accept it 3. Is it timely B. Developing a persuasive argument. 1. Relate your idea to a recognized need. 2. Appeal to positive values. 3. Anticipate objections. 4. Get others involved. 5. Ensure your credibility. SM .
