Điều này được nhấn mạnh trong các mô hình phong phú phương tiện truyền thông (ví dụ Picot et al 2001.), Liên quan đến sự phong phú của nội dung thông tin phức tạp của nhiệm vụ. Theo mô hình, nhất | 6 Collaboration in Mobile Virtual Work a Human Factors View 151 Langan-Fox J AnglimJ WilsonJR 2004 Mental models tcammcntal models and performance Process development and future directions. Human Factors andErgonomics inManufactwlngl 4 331-352 MacCarthyI I. W k onn d edsn 200d HwudifactoreinschedulSng antulan-ning. Taylor gsl Foan is i Laddrn MacCartly BL Wilson JR CrawforOS 1001 Human Performing idtndusiaiat Schedulingi A frsmewooklor undsnctsnding. Human Factors and Ergonomics in Manuaaduriiid 1J 12 1-430 Mackay wy2rout is pnpeaoafer The rolc e allotll tinuum Oatraffia conesoS. ACM TraaaackadsedComputer Human Interaction 6 311-340 McNeaseMaSTas E End ley M ar 202d N kroddsid coopCTatweartwin ties Unl Mtana g systemiumomiesineom-ie- Fac-torsyfdErgaaomicaSocrrty SutaMonica Morris w Wilson ore Kou-oulu2i OClla Divalomiuo npnnicip2mlyapprumh to the Seiialon eOwsrU eqmpmsut Assami-alina lessons from workers ex-perimees .TUTB Bl4S3els Olson GM OirfnJ2 2002 Eiistndeemattera fruCalloi . c SJ -computee mlnracOioo in ihe niwmillennium. Addison-Wesley New York pp 397-413 Rogers Y Elliot re 004 DicHíbut eicldmtiun mlattei ahoeS aT wdrlt for ena-lysing and explaining collaborative working. Journal of Information Technol-ogySo deiia9-122 Rogers Y Mtn erH 200a l lsoy maksna diw Delsgmmg lndSkrenaseUid eraos tion to facilitate oxploiaiion and reflection. Technical Report Equator-03-002 Eqymtor. Yt M eetatptumntIo al JuhUi2 of4 neldsCom-utes St-idiea Ronkko J . rio-soaem R O err-ic Ml rni E ByrooV PaaeS 11 D CrunMamiutOukun t SiHS- Mul -lno4stelfrinant SuoOUsre otato-typy. lSubmtttedeo inlemftíodal loumai yf Hrimlls Camp ea nuihia Scott J 20D Ue ciMii s ia nnliosti i1 n t llnatíons Lonnon Slamen A Co-tack AiRnonBlWllaon lao e l Hintauflctoiuieinlyois odlhc wai-kai ihp u niosnchogss pseoiaOT t t picIrolt-lliiO oPNeewocklR ll isHl doo- Tromp JG l202eOSyc natíc2SlkiSttyevaiuWonsp de3ihn issues fol collaborative virtual .
