Tham khảo tài liệu 'english for personal assistants - part 41', ngoại ngữ, kỹ năng viết tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 11 Team building and giving receiving feedback KEY Task 1 1. prone to 2. provocation 3. painstaking conscientious 4. manipulative 5. offloads 6. averts 7. incidentals 8. discerning 9. dwells on Task 2 1 An ideal team should have 2 a healthy balance of all 3 - nine team roles. 4 - Strong teams normally have 5 a coordinator 6 a plant 7 a monitor evaluator and one or more implementers 8 - teamworkers resource investigators or completer finishers. 9 A shaper should be 10 an alternative to 11 a coordinator rather than having both in the same team. In practice 12 the ideal is rarely 13 the case and it can be helpful for 14 a team to know which of 15 the team roles are either overrepresented or underrepresented and to understand 16 - individuals secondary roles. 17 - Team roles tend to develop and mature and may even change with 18 - experience and conscious attention. If 19 a role is absent from 20 the team then it is often filled by someone who may not have recognized this role as 21 a dominant one. 22 The team should share their team roles to increase 23 - understanding and enable 24 - mutual expectations to be met. Task 3 Carola is a coordinator and her allowable weakness is offloading work. Emily is a teamworker and her allowable weakness is being indecisive. Task 4 Suggested answer Dear Carola I understand that you are under enormous work pressure as we all are but you did agree to arrange the location of the conference next month. You are the person with the most experience in this area and so I would be grateful if you could sort this out asap. Team building and giving receiving feedback KEY 201 We are all working on this as a team and please rest assured that Emily will be taking responsibility for the equipment as usual. Thank you very much for your help and we are all looking forward to a very successful event. Task 5 Suggested answer Dear Emily Further to your email correspondence with Carola she will be responsible for deciding on the location. Further we all
