Tham khảo tài liệu 'english for personal assistants - part 44', ngoại ngữ, kỹ năng viết tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 16 Influencing strategies and tactics KEY Task 1 a. judiciously b. getting someone on board c. beware d. threatening e. intimidating f. misleading g. obnoxious h. moans i. sits on their hands j. puts their heads above the parapet Task 2 Suggested answers 1. Good evening this is . I am just calling to say that my room is very noisy. We ve always been very happy with your service and have used your hotel on countless occasions so I d really appreciate it if you could sort this out. I m sure you ll be able to deal with this. Thank you. 2. To Hans Brown Subject Monday s presentation Dear Mr Brown I see from your email that you need some work done on your presentation for Monday. I don t know if you remember but you agreed last week that I could have a half-day off so I could go away this weekend. As you know according to company policy all employees are entitled to the occasional afternoon off if they arrange it with their superiors beforehand. However I do realise that your presentation is of high priority so what I suggest is that I will come in extra early on Monday morning and do the necessary work to it so that you will have it in time for your meeting. I hope this solution is acceptable to you. Best regards 3. Hi Jenny I just got your voicemail. I m really sorry but it s the close of business here now so I won t be able to do anything tonight as I m just on my way home. What I suggest is that you email the managers concerned today to save time. I ll follow it up with another email when we know when the meeting has been 216 Influencing strategies and tactics KEY rescheduled to. We re all part of the same team so I think it makes sense if we share the work. Hope this suits you and will be in touch tomorrow. KEY TO MBTI TYPES Sensing Types Introverts ISTJ ISFJ Quiet serious earn success by thoroughness and dependability. Practical matter-of-fact realistic and responsible. Decide logically what should be done and work toward it steadily regardless of distractions. .
