Tham khảo tài liệu 'writing for the real word - part 5', ngoại ngữ, kỹ năng viết tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 2 Now answer the questions. a Why is Jessica writing to Ms. Eastman b Does she give a reason c How much does she have to pay d Does she apologize e Do you think Ms. Eastman s reply is polite LANGUAGE FOCUS When you write formally to someone about a change in arrangements a use a polite tone b give specific details date time reservation number c keep your message brief d sign off with an apology Note You do not usually have to give a reason in business correspondence but this will depend on the situation. LANGUAGE FOCUS To apologize politely you can use these forms I am sorry but I have to cancel my reservation. I am afraid I am unable to attend the meeting on Sunday. I regret to say I would like to apologize for any Inconvenience. I hope this will not cause Please accept my apologies for Write apologies for the cancelations below. Use a different expression each time. EXAMPLE your hotel reservation for January 29 am sorry but I have to cancel my hotel reservation for January 29. I would like to apologizefor any inconvenience. a your meeting for January 6 at 2 . b your conference booking for July 10. reference IT063X c your appointment for 1030 . next Thursday d your reservation for a tennis court from 330 to 530 on Saturday 9 Writing task 3 o Write to Craig Kelley canceling your reservation. Use Jessica s email on the previous page to help you. You are writing three days before your scheduled arrival date. Writing for the Real World 53 9 Giving instructions IN THIS UNIT YOU WILL LEARN HOW TO . give directions fax a map and cover sheet connect sentences using sequencing words then and when 1 An email from a friend 1 In-Sook is going to stay with a friend in London and she receives an email giving directions to her friend s apartment. . d lu i r 4ỈI ỷ j siflnetur Options Ị Dear In-Sook. I expect it s really hot in Korea right now. It s cool and sunny here at the moment. Just right for tennis. I m afraid I can t meet you at the airport because I have some .