Tham khảo tài liệu 'tiếng anh giao tiếp - new headway tập 3 part 3', ngoại ngữ, anh văn giao tiếp phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 3 T 39 Listen and check your answers 4 You are the receptionist at the hotel. Write a reply to Janet either by letter or fax. - Thank her for her enquiry. - Say you are pleased to confirm her reservation for the rooms she wants and for the dates she wants. - Tell her that all the rooms have an en-suite bathroom and all the rooms have a sea view. - The rooms are 21 000 pesetas per room per night. - End the letter saying that you look forward to welcoming her and her family to your hotel. - Finish with YouiA sincerely Reception. Travelling around 1 Here are some lines from conversations on different kinds of transport. Where does each conversation take place Choose from the box. car bus taxi train plane ferry underground 2 Match a line in Exercise 1 with a reply. a Look You drive and I ll navigate from now on Right b Yes of course. Hop in c Would you mind getting me a sandwich as well d I m terribly sorry. We didn t notice that they were reserved. e Yes. We re beginning our descent soon. f Well the forecast is good so it should be very smooth. g One pound eighty please. Just sit near me and I ll give you a shout. h The Jubilee Line to Green Park. Then change to the Victoria Line. 1 Thanks a lot. Do you want a hand with those bags Listen and check your answers. Practise some of the conversations with a partner. Roleplay Work in pairs. You are in a hotel. A is the receptionist and B is a guest. The guest has several requests and phones Reception from his her room. Change roles after 3 conversations. Example There are no towels. A Hello. Reception. Can Í help you B Yes please. There are no towels in my room. Could you send some up please A Certainly. TH see to it straight away. B Thanks. Bye. Use these situations for B. - You d like some tea and a sandwich in your room. - You want the telephone number of the railway station. - You want Reception to recommend a good place to eat. - You can t get the television to work. - You want to be woken at in the morning .
