Tham khảo tài liệu 'fluent english living languagefluent phần 3', ngoại ngữ, ngữ pháp tiếng anh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | 40 FLUENT ENGLISH Review 4 1. understand will be 2. will try on decides 3. won t be able clean 4. will be come 5. arrives will leave 6. will be gets 7. tell won t know 8. will move get Review 5 back 1 .paid off 2. pay down pay off 3. pay. back 4. pay. back 5. pay up 6. pay off 7. pay. 8. paid out Listen Up 1. False 2. T rue 3. False 4. False 5. T rue don t know Lesson 5 The Customer s Always Right ARE YOU READY FOR THE LESSON In Lesson 5 The Customer s Always Right you ll read a dialogue about returning items to a store and later you ll listen to what happens to someone who s waiting for a home delivery. In this lesson you ll also learn some important vocabulary and phrasal verbs for shopping. But there s more. You ll also focus on Prepositions of Time Motion and Location Adjectives Followed by Prepositions Verbs Followed by Prepositions Phrasal Verbs for Shopping American Business Culture But let s begin by listening to the w-vowel link in Say It Clearly Ready 5A sAY it CLEARLY In this lesson you ll practice another kind of link the w-vowel link. Turn on your CD now. 5b english at work i i i Dialogue Did You Need Some Help Tracy has recently bought a new dining set at a local department store but when it was delivered she noticed some scratches on the tabletop. She s very unhappy because she paid a lot of money for the table and would like to exchange it. I I Clerk Did you need some help Tracy Yes. I bought a dining room table and chairs here two weeks ago. It was delivered yesterday but there are two big gashes on the surface. I ve bought furniture from you before and I ve always been satisfied with the quality and the service. But now I just don t know. Clerk Oh I m sorry ma am. But did you notice whether the scratches were there when the table arrived Tracy Um actually no. I wasn t home when they brought them in. Clerk Who signed for the delivery Tracy My husband. But he s not very observant. He wouldn t have noticed. But I saw the gashes right away. Clerk
