Bên ngoài của thế giới Java, XML tìm thấy chấp nhận đều tuyệt vời, cho Ant một cơ sở người dùng tiềm năng rộng. Phân tích cú pháp XML và các thư viện mô hình tự do có sẵn như là các thư viện Java. Tài liệu không phải là một vấn đề, có hàng trăm cuốn sách, | Unit 3 Could leave a message DF Merge and Split Unregistered Version http Listen to another short extract from the recording of Clare Macey. Here she is talking about being prepared for incoming calls. Tick what she recommends. Send a fax suggesting someone calls you - then be prepared for their call. If you expect a call think about what the other person will say or what they will ask. Check any relevant documentation or correspondence. If you are busy or not ready when they call ask them to call back later. 3 Taking and leaving messages 1 Listen to the recording and complete the missing information on the message pads below. a IT Telephone Message For Time of call Caller Company Phone number Message b Telephone Message For Time of call Caller Company Phone number Message Discussion Compare the styles of the callers in the two conversations you have heard. How are they different Comment on how the people answering the calls handle each caller. Unit 3 Could 1 leave a message Simpo PDF Merge and Split Unregistered Version - http Now listen to two more examples and complete the message pads below. 19 Tứ From Message d Computer Services User Support For attention of Time of call Caller Department Extension number Workstation Problem enquiry Notes Discussion Discuss the style of the various speakers in the last two conversations. How does the style change according to the speaker and the situation Is the style used always the right one Practice Use the following flow chart to make a complete telephone conversation. If you need to listen again to the recordings you have heard and refer to the Language Checklist on page 24. Un ỉ 13 Could I leave a message OaDF Merge and Split Unregistered Version - http . Caller Receptionist Good morning Gorliz and Zimmerman Introduce yourself. Ask IO speak to Mr Conrad Bird. Ask when you can contact him. Mr Bird