Trong khi các hình thức địa chỉ giao hàng cho phép bạn chỉ định bất kỳ quốc gia, các hình thức yêu cầu một nhà nước Mỹ, một năm chữ số zip code, một định dạng 3-3-4 số điện thoại, và họ giả định địa chỉ đường phố của bạn chỉ có một dòng (Grossman, năm 2000) . | Logistics Figure 13 Addressing a customer may be more involved some foreign addresses may have longer and more address fields. For Europeans trying to buy from American e-commerce companies is a lot like shopping in the Third World. While delivery address forms let you specify any country the forms demand an American state a five-digit zip code a 3-3-4 formatted phone number and they assume your street address only takes up one line Grossman 2000 . There is a universal standard of sorts here called the Universal Address Formats UPU . Generally it is of good advice including a country code and base validation of remaining fields upon this country code at least three address lines 40 characters each city field 30 characters a state province region field 20 characters a postal code zip field 10 characters and a contact phone number 20 characters . Figure 13 shows an order form using these specifications for the combat outfit example in Figure 12. Logistics Logistics involve both getting your products to the customer as well as allowing the customer to return unwanted goods. Some parts of the world have relatively primitive transportation networks. In China villages dont have postal service. Also each locale typically has a set of customs and tariffs that you may need to add to the price of your goods. This landed cost of an order is the sum of the price of goods shipping charges insurance duties customs value added tax VAT and any import or export fees. You may need a Shippers Export Declaration depending on value and mode of transportation foreign-trade www or other documents depending on countries and goods. As well as normal shipping insurances you may need to consider export insurance . Of course the language as well as logistic terminology varies however there is a standard set of international logistic acronyms incoterms . Many countries have foreign import restrictions and or .
