các tương tác nhiều, vì vậy những kinh nghiệm ban đầu với các huấn luyện viên rất quan trọng cho việc thiết lập một mối quan hệ mạnh mẽ. Khách hàng phải cảm thấy yên tâm rằng các huấn luyện viên "có những gì nó cần là" để phục vụ như một hướng dẫn thông qua các cuộc hành trình tự thăm dò và phát triển cá nhân. | What Is the Client s Role 81 of many interactions so the early experiences with the coach are critical for establishing a strong relationship. The client must feel reassured that the coach has what it takes to serve as a guide through the journey of self-exploration and personal development. Coaching engagements evolve over time. There s no way to know exactly how things will progress or whether revisions will be needed in the ground rules the goals or the methods. Encourage the client to feel free to talk about these with the coach. Taking Responsibility The client should be the owner of the goals for the coaching and for the steps for achieving them. When these are reasonably clear to the client then the best course for the client is to move forward boldly. The client must accept feedback from whatever sources assessment instruments official appraisals informal comments the coach s interviews and make good use of it. The client will have to engage in some behaviors that may make him or her feel uncomfortable such as trying new ways of doing things getting feedback from people who saw the client do things differently learning what helps and what doesn t. The coach can serve as a catalyst but ultimately it is only the client who can make change happen. You can help the client by acknowledging where the responsibility lies and that it is normal to feel some apprehension. Coaching requires that the client give voice to his or her thoughts hopes and feelings. If this is not something the client normally does then at first it may feel as it does when one is exercising an unused muscle. The client needs to work through this and keep going. It will come more easily when the client accepts the ownership and responsibility for making a success of the coaching effort. The coach can only be a catalyst the client has to make it happen. This is obvious but not easy. Why is it difficult For the same kinds of reasons that diets good health habits and New Year s resolutions are .
