Making It HappenThe Implementers’ Guide to Success with Enterprise Resource Planning phần 6

Nó cho biết thêm chi tiết cần thiết để tuyên bố tầm nhìn và tạo ra lịch trình chi tiết cần thiết cho quản lý dự án hiệu quả. Như thể hiện trong hình 9-1, bước này bao gồm hai yếu tố: một là xác định quy trình quản lý nhu cầu, lập kế hoạch và lập kế hoạch trong khi các yếu tố khác địa chỉ bên tài chính, kế toán. | Chapter 9 Process Definition This step ensures that the implementation will be consistent with the vision statement. It spells out the new processes by which the company will be managed. It adds essential detail to the vision statement and creates the detailed schedule necessary for effective project management. As shown in Figure 9-1 this step consists of two elements one is to define processes for demand management planning and scheduling while the other element addresses the finance and accounting side. Their implementation is quite different so we need to look at them separately. Let s start with the operational processes. Defining Demand Management Planning AND Scheduling Processes This is where people spell out the details of how the business will be run. It answers questions such as Where do we meet the customer today and should we be doing it differently Should we be design-to-order make-to-order finish-to-order or make-to-stock Would a change here make us more competitive in the marketplace How are we going to promise customer orders Will the people in inside sales have direct access to the available-to-promise information and if not how will they assign promised ship dates 179 AUDIT ASSESSMENT FIRST-CUT EDUCATION VISION STATE- MENT COST BENEFIT GO NO-GO DECISION PROJECT ORGANIZATION PERFORM- ANCE GOALS Figure 9-1 ERP PROVEN PATH AUDIT ASSESSMENT II AUDIT ASSESSMENT III INITIAL EDUCATION AND TRAINING ONGỌING education l TRAINING SATES OPERATIONS PLANNING DEMAND MANAGEMENT PLANNING AND SCHEDULING PROCESSES -- 1-----------------------1 - PROCESS DEFINITION I PILOT AND CUTOVER DATA INTEGRITY FINANCE ACCOUNTING PROCESSES PROCESS DEFINITION AND IMPLEMENTATION SOFTWARE SELECTION SOFTWARE CONFIGURATION INSTALLATION PHASE I BASIC ERP PHASE II SUPPLY CHAIN INTEGRATION MONTH ADDITIONAL INITIATIVES BASED ON CORPORATE STRATEGY ONGOING SOFTWARE SUPPORT PHASE III m-CORPORATE INTEGRATION 0 1 2 3 4 5 6 7 8 9 10 1 1 12 13 14 15 16 17 18 19 Process Definition 181 .