. Bạn phải nói về số lượng về lợi ích kinh doanh hữu hình. Điều này có thể yêu cầu một số sáng tạo từ phía bạn. Ví dụ, khi đề xuất một dự án mà sẽ có tác động đến sự hài lòng của khách hàng, bạn sẽ cần phải được đặc biệt sáng tạo. Có thể có một số người đại diện cho sự hài lòng của khách hàng. | Organizing and Conducting the Joint Project Planning Session 165 Here s a sample agenda for the JPP session Session 1 1. Negotiate the Conditions of Satisfaction. Session 2 1. Write the Project Overview Statement. Session 3 JPP session 1. The entire planning team creates the first-level WBS. 2. Subject matter experts develop further decomposition with the entire planning team observing and commenting. 3. Estimate activity durations and resource requirements. 4. Construct a project network diagram. 5. Determine the critical path. 6. Revise and approve the project completion date. 7. Finalize the resource schedule. 8. Gain consensus on the project plan. Deliverables The deliverables from the JPP session are given in the project management life cycle and have already been discussed in detail in the appropriate chapters. They are repeated here Work Breakdown Structure. Recall that the Work Breakdown Structure WBS is a graphical or indented outline list of the work expressed as activities to be done to complete the project. It is used as a planning tool as well as a reporting structure. Activity duration estimates. The schedule which is also a major deliverable is developed from estimates of the duration of each work activity in the project. Activity duration estimates may be single-point estimates or three-point estimates as discussed in Chapter 5. Resource requirements. For each activity in the project an estimate of the resources to perform the work is required. In most cases the resources will be the technical and people skills although they can also include such things as physical facilities equipment and computer cycles. Project network schedule. Using the WBS the planning team will define the sequence in which the project activities should be performed. Initially this sequence is determined only by the technical relationships between Chapter 8 activities not by management prerogatives. That is the deliverables from one or more activities are needed to begin work