Các lực lượng đặc nhiệm PSO hình thức các nhóm chiến lược cho dự án này. Họ được xem là thành viên của nhóm dự án. Thành viên của họ nên được các nhà quản lý của các đơn vị kinh doanh sẽ bị ảnh hưởng bởi các PSO. Kích thước của doanh nghiệp xác định sẽ có bao nhiêu thành viên. | 420 Chapter 21 Forming the PSO Task Force The PSO task force forms the strategy group for this project. They are to be considered members of the project team. Their membership should be managers of those business units that will be impacted by the PSO. The size of the enterprise determines how many members there will be. A task force of four to six should work quite well but a task force of 15 would be counterproductive. Without the support and commitment of each task force member the PSO it is unlikely to succeed. Because their operations are likely to be affected by the PSO they must be a part of its mission and have an opportunity to be heard as decisions are made on the mission functions and services the PSO will provide. Measuring Where You Are Several metrics have been developed to quantitatively measure the maturity level of your project management processes. We have developed one that consists of over 800 yes no questions. The interested reader should consult us at rkw@ for details on this proprietary product. These questions cover all five maturity levels for all 39 project management processes identified by PMI in their PMBOK. Figure shows the results for a recent assessment for one of our clients. The data on each of the 39 processes have been aggregated to the knowledge area level. Figure Maturity level data for nine knowledge areas of PMBOK. Project Support Office 421 This one graphic conveys a lot of information about this organization s project management maturity levels. First of all the dashed line shows the maturity level of each knowledge area as documented in the organization s project management methodology. The box and whisker plots are maturity-level data on how project management was practiced in several projects that were reviewed in the same quarter. The box and whisker plot is a summarized view of the data points for each project on a single knowledge area. Each box displays the middle 50 percent of the data. The .
