Reichart tìm thấy rằng các nhà quản lý chức năng đã tính phí thời gian lao động trực tiếp đến dự án của mình nhưng làm việc của dự án "con cưng" của họ. Khi Reichart phàn nàn về điều này, ông được cho biết không can thiệp vào quản lý chức năng phân bổ các nguồn lực và chi tiêu ngân sách. | Case 16 237 Exhibit II. First National Bank organizational chart The Project Proposal Life Cycle When a user department determines a need for the development or enhancement of an information system it is required to prepare a draft containing a statement of the problem from its functional perspective. The problem statement is sent jy bnto the president of ISD who authorizes Systems Research see Exhibit I to prepare an impact statement. This impact statement will include a general overview from ISD s perspective of Project feasibility Project complexity Conformity with long-range ISD plans Estimated ISD resource commitment Review of similar requests Unique characteristics problems Broad estimate of total costs The problem and impact statements are then presented to the members of the Priorities Committee for their review. The proposals are preliminary in nature but they permit the broad concept with a very approximate cost attached to it to be reviewed by the executive group to see if there is serious interest in pursuing the idea. If the interest level of the committee is low then the idea is rejected. However if the Priorities Committee members feel the concept has merit they authorize the Systems Research Group of ISD to prepare a full-scale project proposal that contains A detailed statement of the problem Identification of alternative solutions Impact of request on 238 MIS PROJECT MANAGEMENT AT FIRST NATIONAL BANK User division ISD Other operating divisions Estimated costs of solutions Schedule of approximate task duration Cost-benefit analysis of solutions Long-range implications Recommended course of action After the project proposal is prepared by systems research the user sponsor must review the proposal and appear at the next Priorities Committee meeting to speak in favor of the approval and priority level of the proposed work. The project proposal is evaluated by the committee and either dropped tabled for further review or assigned a priority relative to
