Trong suốt năm nay, tôi đã theo dõi các cuộc thảo luận với các báo cáo trực tiếp của Joe. Không chỉ Joe chọn một khu vực để cải thiện cá nhân, mỗi một trong những báo cáo trực tiếp của mình đã làm tốt. Bằng cách này, quá trình thay đổi không chỉ được hưởng lợi Joe, nó được hưởng lợi tất cả mọi người. | Interpretative Data What s Shaping the Marketplace 259 7. How many years has your organization been using external coaches The majority of respondents report they have been using external coaches for less than 10 years. It is interesting to note that approximately 12 percent have institutionalized external coaches during the last 2 years. Analysis and Discussion We believe that external coaching is growing at a stable rate. At the same time more than 40 percent of the organizations in the survey have not institutionalized an external coaching program. 8. Has your organization s use of coaching increased for external coaches In those organizations that use external coaches 57 percent suggest that they re using coaches at an increasing rate. Moreover we estimate that the organizations using external coaches will increase 27 percent per year on a going forward basis. 9. Has your organization s use of coaching decreased for external coaches Respondents indicated that use is decreasing in less than 10 percent of those who are currently using internal coaching. 10. Has your organization s use of coaching increased for internal coaches Internal coaching is growing at about the same rate as external coaching or decreasing at about the same rate as external coachings. 11. What percentage of your organization s coaching needs is met internally versus externally Of those surveyed approximately 75 percent go outside only 28 percent of the time to meet their coaching needs while 22 percent go outside slightly more than 50 percent of the time and 13 percent go outside less than 25 percent of the time. Analysis and Discussion This data suggests that many organizations are attempting to answer most of their coaching needs through internal coaching. This is understandable given the nature and volume of coaching that has increased over the last 5 to 10 years. Companies may also be investing in building skills for coaches to handle the growing needs for trained coaches. 12. Which .