Người tốt nhất để hành động là ai? Các vấn đề quan trọng liên quan đến cổ đông hoặc nhân viên rõ ràng trách nhiệm của quản lý cấp cao. Nhiều vấn đề được đa chức năng, mà có thể phức tạp thẩm quyền, và nhiều người chỉ đơn giản là quá phức tạp để được giải quyết bởi một người một mình. | MAKING STRATEGIC DECISIONS Who is the best person to act Important issues relating to shareholders or personnel are clearly the responsibility of senior managers. Many issues are cross-functional which can complicate jurisdiction and many are simply too complex to be addressed by one person alone. In any event it is often useful to discuss situations with senior colleagues who are able to provide a different perspective or additional experience even if their authority is not required. Who should be involved Identify in advance people whose help is essential and those who can be called upon should the need arise and enlist their support. If implementation means a significant organisational change then as well as those who lead the process there need to be influencers who can help to gain support and commitment. Any solution will rely on the skills and commitment of people. What is the best way to plan test and implement the solution Planning is essential to ensure successful implementation. So is monitoring the implementation process changing methods where necessary while still keeping the final goal clearly in mind. Contingency planning is valuable in overcoming any difficulties that may arise. Developing problem-solving techniques Problem-solving skills and processes designed to prevent or overcome difficulties should be improved during stable periods. If techniques have to be developed in the middle of a problem then the process will become complex distracted and overly experimental making it harder to succeed. It is essential that solutions are practical and attainable within the organisation s resources otherwise they are unlikely to work and may lead to additional problems. International business decisions Why do businesses expand internationally The answer may be simple to exploit markets and the economies of scale that come with expansion. But expanding into new geographical markets successfully is not simple to do. Reasons for international expansion .
