bị chấn động nặng nề bởi một đợt bùng phát ngộ độc thực phẩm từ bánh mì kẹp thịt ăn rất nhiều khách hàng của mình trong tháng một năm 1993. Có rất nhiều bệnh dạ dày, khoảng 800 người trong số họ. Bao gồm trong con số đó là 3 người chết và 144 người được nhập viện. | Resources Where to find out more about crisis management receive training in it and learn the names of consultants in the field. 74 CRISIS MANAGEMENT The resources available to anyone wanting to access helpful information on the subject of crisis management are plentiful and come in a wide variety of forms. What is presented in this chapter is general information that can be accessed from several sources including professional memberships and directories that include companies involved in crisis management books of a recent vintage on the subject current articles and Websites. MEMBERSHIPS AND DIRECTORIES The Public Relations Society of America Across the US there are several public relations organizations on both a state-wide and city basis. Sometimes these regional groups are independent and sometimes they are part of the Public Relations Society of America. The latter group is the largest in terms of public relations memberships and many companies and individuals in it are heavily if not exclusively engaged in crisis management activities either for companies where they serve in executive capacities or with public relations firms where they represent client organizations. The Society is located at 33 Irving Place New York NY 10003-2376 telephone 212-995-2230. The reader is cautioned that not all crisis management experts are in the public relations business and therefore are not necessarily members of any public relations organization. Increasingly other types of companies including those which have been in the past considered as general management consultants have entered the field although it is difficult to provide specifics as to their continuing activities. . O Dwyer Co. Inc. The public relations field like most others has a list of those who are active in it. There are two lists that are published by . O Dwyer Co. Inc. which the reader will find helpful O Dwyer s Directory of Public Relations Executives and O Dwyer s Directory of Public .
