Trong văn phòng của tôi, tôi đã luôn luôn làm cho bản thân mình truy cập, tôi đã luôn luôn nhấn mạnh rằng khi này, mức độ thường xuyên không cho phép nhân viên của tôi, hoặc không chờ đợi cho họ, với người lạ bác sĩ thú y người đến gặp tôi trước khi cho phép họ đi vào văn phòng của tôi . | Listen for Ideas In my office I have always made myself accessible I have always insisted upon this to the extent often of not allowing my staff or of not waiting for them to vet strangers who came to see me before permitting them to come into my office. It is surprising the things that have sprung from this the surprising things I ve learned. I am always curious always hopeful. I still often duck out of an office meeting to see what some visitor looks like and to find out what he wants. Likewise I take quite a few telephone calls if my secretary happens to be busy or out of the room for the moment I have told the switchboard that if there is not one of my personal staff to answer a call to put it straight through to me. I don t want any information or opportunity to go elsewhere just because no one could take a call. I try to make friends wherever I go and it is my fond belief that I usually succeed. The way I look at it everyone has an idea and one in a dozen may be a good idea. If you have to talk to a dozen people to get one good idea that isn t wasteful work. People are continually passing things on to me because I have given them to believe that I will be interested I might even pay for it Sometimes usually when it is least expected something comes up that is touched with gold. Roy Thomson was full of questions on every subject. His interest was like a perennial spring it flowed from the hope that the companion of the moment might add information to some current concern or even reveal some world that Roy had not so far entered. He personified the Turkish proverb Listening requires more intelligence than speaking. That may however be overstating the case. The ability to talk well and the ability to listen are in fact clearly related. As 47 The Art of Creative Thinking Peter Ustinov once said to me There is no point in talking without listening. A person who listens because he or she has nothing to say can hardly be source of inspiration. The only listening .
