Đây là một sự kết hợp của của cả hai bên kỳ vọng điều gì là đúng và bình thường. Nếu quản lý được (hoặc được coi là) quá mức kiểm soát, nhóm nghiên cứu được thất vọng, và phiến quân bằng cách chống lại hoặc thu hồi. | Selected Bibliography on Assessment Methods 299 Harvard Business Essentials 2002 . Hiring and Keeping the Best People Your Mentor and Guide to Doing Business Effectively. Boston Harvard Business School Press. Janz Tom Lowell Hellervik and David C. Gilmore 1986 . Behavior Description Interviewing New Accurate Cost Effective. Prentice-Hall Simon Schuster. Kanter Arnold B. 1995 . The Essential Book of Interviewing Everything You Need to Know from Both Sides of the Table. New York Times Books Random House. Sachs Randi Toler 1994 . How to Become a Skillful Interviewer. AMACOM American Management Association. Rae Leslie 1988 . The Skills of Interviewing A Guide for Managers and Trainers. Gower Publishing. Sessa Valerie I. and Richard J. Campbell 1997 . Selection at the Top An Annotated Bibliography. Center for Creative Leadership. Uris Auren 1988 . 88 Mistakes Interviewers Make and How to Avoid Them Recruiting Performance Evaluation Problem Solving. AMACOM American Management Association. Veruki Peter 1999 . The 250 Job Interview Questions You ll Most Likely Be Asked . . . and the Answers That Will Get You Hired Adams Media Corporation. Wilson Robert E 1997 . Conducting Better Job Interviews 2nd ed. Barron s Educational Series. Wood Robert and Tim Payne 1998 . Competency-Based Recruitment and Selection A Practical Guide. New York John Wiley Sons. 3. Advanced Book References Anderson Neil and Vivian Shackleton 1993 . Successful Selection Interviewing. Blackwell Business. Deal Jennifer Valerie I. Sessa and Jodi J. Taylor 1999 . Choosing Executives A Research Report on the Peak Selection Simulation. Center for Creative Leadership. 300 GREAT PEOPLE DECISIONS Dipboye Robert 1992 Selection Interviews Process Perspectives. SouthWestern Publishing. Eder Robert W and Gerald R. Ferris 1989 . The Employment Interview Theory Research and Practice. Sage Publications. Eder Robert W. and Michael M. Harris 1999 . The Employment Interview Handbook. Sage Publications. Ekman Paul 2001 1992
