Tạo nên sự phân chia hàng đầu của các hành vi cần thiết cho lãnh đạo nhóm và động lực. Nếu bạn thực hành này, bạn sẽ được tốt trên con đường để có một đội bóng có hiệu suất cho mọi người ưu tiên hàng đầu của bạn một mẫu mực cho nguyên nhân (khao khát) | THE MAGIC SEVEN When teams do the biz it s magic. It can take your breath away it can be unbelievable but it does actually happen. In the way these teams do things they are different from the mainstream of conventional business. There is a lack of convention and conformity and a high degree of originality and imagination. It excites customers and employees are excited to work for these companies. Some of the magic companies around today include eguk the Virgin Group Pret A Manger Singapore Airlines Happy Computers Innocent Drinks and Semco-Brazil. The magic comes down to many of the little things that their people do on a day-by-day basis. These make a big difference to customers and as a result have a big impact on the business. 13 Disappear 14 Tell stories 15 Celebrate any success 16 Touch your team 17 Clean toilets push trolleys and serve customers 18 Inspire team members 19 Write ring and remember DISAPPEAR F Ensure that periodically you free yourself up from the workplace. Sro9 We have already noted that the best team leaders give top priority to their people and finding time for them. They are there when their people need them. But this does not mean that they have to be physically present all the time. If they are to allow their teams full freedom one little thing they can do from time to time is to go away. When the boss disappears for a few hours or a few days the effect can be magical If you need to be permanently present you are not doing your job properly. You are really showing people - that you don t trust them that you aren t prepared to train them to do your job. Too many bosses demotivate their people by being there all the time interfering and getting in the way of an effective operation. When they are around they think they have to do something and often do things that are unnecessary such as ask for useless information . The pleasure and privilege in being a boss is to exercise the freedom of getting away and leaving the team to get on with it .
