Tuyển tập báo cáo các nghiên cứu khoa học quốc tế ngành y học dành cho các bạn tham khảo đề tài: Shared communication processes within healthcare teams for rare diseases and their influence on healthcare professionals’ innovative behavior and patient satisfaction | Hannemann-Weber et al. Implementation Science 2011 6 40 http content 6 1 40 Implementation Science IMPLEMENTATION SCIENCE STUDY PROTOCOL Open Access Shared communication processes within healthcare teams for rare diseases and their influence on healthcare professionals innovative behavior and patient satisfaction Henrike Hannemann-Weber1 Maura Kessel1 Karolina Budych2 and Carsten Schultz1 Abstract Background A rare disease is a pattern of symptoms that afflicts less than five in 10 000 patients. However as about 6 000 different rare disease patterns exist they still have significant epidemiological relevance. We focus on rare diseases that affect multiple organs and thus demand that multidisciplinary healthcare professionals HCPs work together. In this context standardized healthcare processes and concepts are mainly lacking and a deficit of knowledge induces uncertainty and ambiguity. As such individualized solutions for each patient are needed. This necessitates an intensive level of innovative individual behavior and thus adequate idea generation. The final implementation of new healthcare concepts requires the integration of the expertise of all healthcare team members including that of the patients. Therefore knowledge sharing between HCPs and shared decision making between HCPs and patients are important. The objective of this study is to assess the contribution of shared communication and decision-making processes in patient-centered healthcare teams to the generation of innovative concepts and consequently to improvements in patient satisfaction. Methods A theoretical framework covering interaction processes and explorative outcomes and using patient satisfaction as a measure for operational performance was developed based on healthcare management innovation and social science literature. This theoretical framework forms the basis for a three-phase mixed-method study. Exploratory phase I will first involve collecting .
