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Lecture E-commerce and e-business for managers - Chapter 14: Accessibility

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Chapter 14 - Accessibility. The following will be discussed in this chapter: Web accessibility, web accessibility initiative, providing alternatives for multimedia content, accessibility in Microsoft Windows 2000, other accessibility tools. | Chapter 14, Accessibility Outline 14.1 Introduction 14.2 Web Accessibility 14.3 Web Accessibility Initiative 14.4 Providing Alternatives for Multimedia Content 14.4.1 Readability 14.4.2 Using Voice Synthesis and Recognition with Voice XML 14.5 Accessibility in Microsoft Windows 2000 14.5.1 Tools for Visually-Impaired People 14.5.2 Tools for Hearing-Impaired People 14.5.3 Tools for Users Who Have Difficulty Using the Keyboard 14.5.4 Microsoft Narrator 14.5.5 Microsoft On-Screen Keyboard 14.5.6 Accessibility Features in Microsoft Internet Explorer 5.0 14.6 Other Accessibility Tools 14.1 Introduction Persons with disabilities make up a significant portion of the population, and legal ramifications exist for Web sites that discriminate by not providing adequate and universal access to the site’s resources In this chapter, we explore: The Web Accessibility Initiative and its requirements Various laws regarding businesses and their availability to people with disabilities How some companies have developed their systems, products and services to meet the needs of this demographic 14.2 Web Accessibility In 1999, a lawsuit was filed by the National Federation for the Blind (NFB) against AOL for not supplying access to its services to people with visual disabilities, a mandate of the Americans with Disabilities Act of 1990 WeMedia.com is dedicated to providing disabled individuals with the same opportunities as the general population Provides online educational opportunities for people with disabilities 14.2 Web Accessibility 14.2 Web Accessibility We Media home page. (Courtesy of We Media Inc.) 14.2 Web Accessibility The Internet has also enabled disabled individuals to work in a vast array of new fields Prior to its advent, 25 percent of the 15 million Americans with disabilities found employment as a result of the Americans with Disabilities Act (ADA) Technologies such as voice activation, visual enhancers and auditory aids afford disabled individuals with more | Chapter 14, Accessibility Outline 14.1 Introduction 14.2 Web Accessibility 14.3 Web Accessibility Initiative 14.4 Providing Alternatives for Multimedia Content 14.4.1 Readability 14.4.2 Using Voice Synthesis and Recognition with Voice XML 14.5 Accessibility in Microsoft Windows 2000 14.5.1 Tools for Visually-Impaired People 14.5.2 Tools for Hearing-Impaired People 14.5.3 Tools for Users Who Have Difficulty Using the Keyboard 14.5.4 Microsoft Narrator 14.5.5 Microsoft On-Screen Keyboard 14.5.6 Accessibility Features in Microsoft Internet Explorer 5.0 14.6 Other Accessibility Tools 14.1 Introduction Persons with disabilities make up a significant portion of the population, and legal ramifications exist for Web sites that discriminate by not providing adequate and universal access to the site’s resources In this chapter, we explore: The Web Accessibility Initiative and its requirements Various laws regarding businesses and their availability to people with disabilities How some