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Ebook Cruise operations management: Hospitality perspectives (Third edition) - Part 2

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Continued part 1, part 2 of ebook "Cruise operations management: Hospitality perspectives" provides readers with contents including: Chapter 7 - Guest services; Chapter 8 - Managing food and drink operations; Chapter 9 - Managing facilities; Chapter 10 - Health, safety and security; Chapter 11 - Talent management and training; Chapter 12 - Leadership in the cruise industry; Chapter 13 - Managing integrated operations; Chapter 14 - Cruise management resources; . |