Tham khảo tài liệu 'the key concepts routledge key guides by chris rowley and keith jackson_3', kinh doanh - tiếp thị, quản trị kinh doanh phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | OUTSOURCING Advantages and disadvantages of HRM outsourcing HRM outsourcing has received considerable attention from companies and many articles have investigated its different aspects such as managerial motivation company performance HRM business processes service providers and how outsourcing affects organisations. Lever 1997 for example identifies four stages of outsourcing discovery negotiation transition and assessment. Cooke 2004 cites the growing complexity of the legal aspects of the environment technology and organisational changes as the main factors conducive to the decision to outsource. Adler 2003 adds to this list with intense competition industry changes globalisation restructuring and downsizing. Additionally outsourcing is mandated quite often by the need for specific expertise a new developmental stage of organisational HRM that has exceeded the firm s existing capacity advances in HR information systems HRIS cost savings Babcock 2004 and increased risk exposure Greer et al. 1999 . Among the advantages of HRM outsourcing are decreased costs a better focus on HRM issues directly tied to the company s success and higher quality customer service Greer et al. 1999 . HRM outsourcing can be an important value-added activity when combined with effective restructuring. Marinaccio 1994 for example claims that HRM outsourcing along with improved engineering processes may increase the efficiency of business processes while maintaining product quality. In Gainey et al. s 2002 study companies reported that they outsourced approximately 30 per cent of their HRM training functions closely connected to core capabilities and in most cases this outsourcing led to improved performance as well as improved training and development design. Greer et al. 1999 however asserted that employment relations and performance management should not be outsourced at all unlike some related functions such as payroll administration and benefits which are sometimes outsourced .
