Tham khảo tài liệu 'the handbook of project management_2', khoa học xã hội, kinh tế chính trị phục vụ nhu cầu học tập, nghiên cứu và làm việc hiệu quả | The key roles l 65 a more detailed database of information you have gathered about each stakeholder. This data can be used to derive a matrix to categorize each stakeholder as one of four types decision maker - one who provides resources or resolves issues direct influencer - one who has a direct input to the project work or who is impacted by the project activities or deliverables indirect influencer - one with little or no direct input but who may be needed to agree some actions to ensure project success observer - one who is not apparently affected by the project but who may try to impact your activities by choice. In each of the four category columns enter for stakeholders who you consider are positive about the project - for stakeholders who you consider are negative about the project N for stakeholders who you consider are neutral about the project. With your team decide what actions you can take now to turn negative and neutral stakeholders into positive and enthusiastic supporters. Assign actions to team members. Review how you intend to communicate with stakeholders and consider what you need to tell them how you will communicate with them the frequency of this communication how you will gather feedback. Take care not to go into information overload as busy people do not like long reports to read. They need short objective and factual reports focused on their particular interest in the project. Keeping stakeholders involved throughout the project is a demanding task for you and needs STAKEHOLDER INFLUENCE MATRIX PROJECTNo NAME ROLE CONTACT TEL. NO. MANAGER DECISION MAKER DIRECT INFLUENCER INDIRECT INFLUENCER OBSERVER OWNER J. Turner Customer 01793456278 G. Hadlow .G T Woodrow Ex-Sponsor Int. 3586 B. Stewart J L. Harmer Tech Services Mgr Int. 3871 T Woodrow R. Driver Sales Mgr Int. 3844 H. Farmer z N G. Storm Tech Dev Mgr Int. 3868 F. Johnson z - . D. Grant Tech Mgr Int. 3897 L. Harmer z - . S. Trent Prodn Director Int. 3835 B.
