Drawings by Phil Hailstone “All the challengers I have met with are in here - and so are articulate, well-practised and pragmatic replies.” Peter Thomas, Manager, UKBS Career Development and Training “I loved the book. It shows such a great variety of ways to deal with challengers that everyone will find approaches which will fit their style.” Dr. Martin Gillo, Director, Human Resources, Europe, Advanced Micro Devices Many thanks to ‘Master Trainer’ Charles Brulhart for his invaluable help in preparing this Pocketbook. Thanks also to Viviane Jacot for helping us clarify our thoughts
