This book provides an excellent place for you to begin if you are starting a business continuity program and considering technology such as VoIP (Voice Over Internet Protocol), or if you are an IT person looking to make an informed decision about integrated networking, or designing the next level of a communications strategy. It's also an excellent starting place for end users who are new to business continuity and disaster planning to learn how things like VoIP and other Avaya solutions, software, and services can help in the process
