The residences are outfitted with Comcast Standard Service which includes Limited Basic and Expanded Basic channels. This is available and ready to use when you move-in. To connect your television insert and tighten your coaxial cable into the round coaxial jack. You may need to program your television to the Cable setting under the menu program on your TV. If you receive some stations, then the problem is your TV is not programmed to Cable. If you are just receiving snow, then it is related to the connection and you will need to contact Comcast Bulk Services Customer line at.