As part of its new Digital Government program, the National Science Foundation (NSF) requested that the Computer Science and Telecommunications Board (CSTB) undertake an in-depth study of how information technology research and development could more effectively support advances in the use of information technology (IT) in government. CSTB’s Committee on Computing and Communications Research to Enable Better Use of Information Technology in Government was established to organize two specific application-area workshops and conduct a broader study, drawing in part on those workshops, of how IT research can enable improved and new government services, operations, and interactions with citizens