A total of nine individuals participated in either a focus group or individual interview. Both settings utilized the same questions. All participants are involved in work that aims to improve access to care for underserved communities, such as interpreter services, training of service providers, community outreach, and culturally and linguistically appropriate health promotion/patient education materials. The following section is not a straight-up report of the focus group and interview data; instead, it integrates ideas and discussion from the author with the data. See the appendices for the unadorned focus group and interview data if it isn’t completely certain whether an.
