In June 2001, independent research firm Computer Economics released the results of a study on potential privacy problems in different industry sectors. Banking and finance organizations were determined to be the most susceptible to privacy management problems. The transportation, wholesale, and retail industries also ranked high on the privacy problem susceptibility index compiled by Computer Economics. The index is based on several factors, including the speed at which these sectors are moving into electronic commerce and Web-based customer service activities and the level of privacy planning and protection that has been put into place by organizations within the sectors. The sectors that are the most vulnerable.
