People with disabilities continue to face architectural barriers that limit or make it impossible to access the goods or services offered by businesses. Examples include a parking space with no access aisle to allow deployment of a van’s wheelchair lift, steps at a facility’s entrance or within its serving or selling space, aisles too narrow to accommodate mobility devices, counters that are too high, or restrooms that are simply too small to use with a mobility device. The ADA strikes a careful balance between increasing access for people with disabilities and recognizing the financial constraints many small businesses.
