The text of this report was prepared by a team of authors from ITU’s Strategy and Policy Unit (SPU) led by Lara Srivastava, comprising Tim Kelly, Chin Yung Lu and Lucy Yu. The statistical tables were drawn from the ITU Information Society Statistics Database. Kenichi Yamada assisted with their compilation. The world map of Information Society Statistics was done by Youlia Lozanova. The cover design is by the ITU Publications Production Division. The report has benefited from the input and comments of many people to whom we owe our thanks. Among others, we would like to thank Liz Hall, Michael Minges, Amardeo Sarma and Robert Shaw