The non‐appointed senior career services professionals of the Port Authority have an unusually long tenure, averaging 24 years of service The senior management organization is very respectful, cordial, and appears to have a high level of dedication and commitment to the Port Authority’s mission. In addition, senior management possesses a critical knowledge base and skills that needs to be transferred through integrated training programs to junior staff. In the absence of appointed leadership continuity driving collaboration and accountability, it is only natural for such a long tenured work force to develop a self‐protective culture. .
